Privacy Policy

OpsPilot ("we," "us," or "our") operates the OpsPilot platform available at https://opspilot-6s2y3vq3.manus.space (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our Service.

2.1 Information You Provide

• Account information: Name, email address, and password when you register.
• Profile information: Company name, role, and other optional profile details.
• Business data: Client records, tasks, notes, and other operational data you enter into the Service.
• Payment information: Billing details processed securely through Stripe. We do not store full card numbers.
• Communications: Messages you send to our support team.

2.2 Information Collected Automatically

• Usage data: Pages visited, features used, and actions taken within the Service.
• Device information: Browser type, operating system, and IP address.
• Cookies and similar technologies: Session cookies for authentication and preference storage.

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process transactions and manage your subscription
• Generate AI-powered briefings and email drafts using your business data
• Send transactional emails (account verification, password reset, billing receipts)
• Respond to your support requests and inquiries
• Monitor and analyze usage patterns to improve the Service
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

OpsPilot uses artificial intelligence to generate Morning Briefings and email drafts. When you use these features, your business data (client names, task descriptions, notes) is sent to our AI provider to generate responses. We do not use your data to train AI models. AI-generated content is provided for informational purposes only — you are responsible for reviewing and verifying all AI-generated content before acting on it or sending it to third parties.

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist in operating our Service (e.g., Supabase for authentication, Stripe for payments, cloud hosting providers).
• AI providers: To generate AI-powered features as described in Section 4.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law (e.g., financial records).

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data (see Section 9).
• Portability: Request your data in a portable format.
• Objection: Object to certain processing of your personal data.

To exercise these rights, contact us at [email protected].

You can request deletion of your account and all associated data from the Settings page within the Service, or by emailing [email protected]. We will process your request within 30 days. Note that canceling your subscription does not automatically delete your account data.

We use session cookies to maintain your authentication state. We do not use tracking or advertising cookies. You can configure your browser to refuse cookies, but this may affect your ability to use the Service.

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us at: